Water Emergency


After-hours Emergencies

If you have an after-hours water or wastewater emergency, please call Western’s Emergency Line at 951.789.5109. During normal business hours, call Western’s Operation Center at 951.789.5100.

Water System Shutdown - September 21, 2017

On 9/21/17, Western construction crews will be performing a Potable Water system shutdown and CCTV inspection in the Murrieta service area. The shutdown will impact water service to 7 customers on Calle Estancia. 

Customers will be out of water service from 8 a.m. – 4 p.m.

Customers have been notified by door hangers and additional door hangers will be delivered to customers on 9/20/17. For more information on the shutdown, call Western’s Operation Center at 951.789.5100.

Additional Information

If you have a non-emergency issue, don't hesitate to contact Customer Service at 951.571.7104.

2011 Hazard Mitigation

Western Municipal Water District is in the process of updating its Hazard Mitigation Plan. The Federal Emergency Management Agency (FEMA) requires that all public agencies have a plan to mitigate natural and man-made hazard impacts on its daily operations. The term "Hazard Mitigation" describes actions that can help reduce or eliminate long-term risks caused by natural hazards, or disaster, such as floods, wildfires, high winds and earthquakes as well as man-made events such as power outages, civil unrest, nuclear meltdown or even a pandemic illness in the region. If you would like to learn more about Western’s Hazard Mitigation Plan, or have comments, please contact Administrative Services at 951.571.7100.