Public Hearing CANCELLED

The Public Hearing scheduled for March 15 to consider a proposed schedule of adjustments to the rates our agency will charge for water service over the next three years has been cancelled.

Western has been researching ways to enhance our already successful water budget-based rate structure, which hasn’t been altered since it was adopted in 2011. Since then, we have seen the impacts of a historic, multi-year drought and state-mandated water efficiency measures. Costs have increased for energy, maintenance, treatment, infrastructure, delivery, and supply, which must be taken into account when reviewing current water and service rates. Rates were last increased in January 2015. Since that increase, Western has utilized reserves instead of changing water rates, despite increases in day-to-day operations and on-going price increases from our water and energy providers.

Water rates will be re-evaluated with a new Public Hearing likely held later this year along with a new effective date yet to be determined. In an effort to reduce the proposed water rate increase, staff will be focusing over the next few months on securing additional lower cost water supplies from neighboring water agencies that could help reduce the proposed rate increase. 

Protest Letters 

Western’s Board of Directors voted March 1 to provide additional time for customers to submit protest letters that will be applied to the next yet-to-be-scheduled Public Hearing. Protest letters must have been received by 5 p.m. March 8, 2017, at Western’s Headquarters, 14205 Meridian Parkway, Riverside, 92518. Western staff will be working with the Board of Directors to set a new Public Hearing date for later this year. At that time, a new and full opportunity to submit protests will also be implemented.


Current Water Rates

Riverside (Potable, Nonpotable, Ag)
March East

Power Zones Map

Water Budget Rate Structure

The Water Budget Rates webpage has full details about the water budget rate structure.