2021 Rate Adoption FAQs

  1. When were the current water and sewer rates adopted by the board of directors?
  2. How much will my monthly bill increase and when will my bill change?
  3. If I use water efficiently, will my bill decrease?
  4. Why is my bill amount fluctuating?
  5. Why was a rate adjustment needed?
  6. Does Western offer discount or assistance programs
  7. How will the rate increase encourage water use efficiency and sustainability?
  8. Why are Eastern Municipal Water District’s/Riverside Public Utilities’ water rates so much lower than Western’s water rates?
  9. What is Western doing to control costs?
  10. How does Western spend the money they collect from customers?