News Flash


Posted on: November 5, 2020

Western Water 411 to connect with customers in a virtual learning environment

Western Municipal Water District’s bi-annual community event goes virtual on Nov. 19

RIVERSIDE, CA – On Thursday, Nov. 19, Western Municipal Water District’s (Western) bi-annual community event will go virtual introducing customers to a new online hub inviting visitors to experience how Western reliably delivers water and wastewater (sewer) services to nearly 1 million people in western Riverside County.

Customers can choose from one of two free sessions, 11 a.m. or 6 p.m., to join Western on an informative exploration brought to life with videos, virtual tours and live chats with Western’s water experts. 

“Our bi-annual Western Water 411 is appreciated by many of our customers and partners, so it is important for us to adapt to the online interactive experience,” said General Manager Craig Miller. “A virtual community event has never been done at Western and we’re looking forward to the opportunity to meet people where they are—at home or at the office.”

Virtual tours and videos will showcase some of Western’s important local projects for water efficiency and reliability such as the La Sierra Pipeline, Sterling Pump Station and Reservoir, North Well Project and Victoria Recharge Basin, to name a few. 

“It’s no secret that we live in a dry region, so Western is excited to highlight recently completed projects that connect the drops locally reducing our need of water from faraway places like the Colorado River or Northern California,” continued Miller. “A decade in the making, The virtual tours show the complex systems built over a decade, that keep water flowing and allow western Riverside County residents to enjoy a high quality of life.”

Live chat opportunities will connect attendees to Western’s experts in water efficiency, youth education, rates and billing, and landscaping. In addition, General Manager Craig Miller will provide a live update during both sessions. 

The schedule for the virtual Western Water 411 on Nov. 19 is:

  • Day Session – 11 a.m. to 1 p.m.; live update with GM Craig Miller at 11:30 a.m.
  • Night Session – 6 p.m. to 8 p.m.; live update with GM Craig Miller at 6:30 p.m.

Attendees can fill out an online event “passport” for a chance to win water-wise prizes. There is no cost to attend.

This bi-annual event is part of Western’s ongoing effort to inform, educate and engage with the communities it serves. For more event information visit or email To learn more about Western’s services and available customer programs, visit

# # #

Western Municipal Water District is one of the largest public agencies in Riverside County, providing water and wastewater (sewer) services to nearly a million people, both retail and wholesale customers who live, work and play within 527 square miles in one of California’s most populous regions. Learn more:

Western Water 411
Facebook Twitter Email

Other News in Home

Western encourages emergency preparedness

Posted on: September 1, 2021