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1. Is Western Water my water/sewer/recycled water service provider?

Visit Western Water's public map portal to access the water provider map.

2. How do I obtain a water/sewer availability (will serve) letter?

Complete the Availability Letter Request Form to obtain a water/sewer availability letter.

Click here for additional forms and process information.

3. How do I obtain a fire flow letter?

Complete the Fire Flow Letter Request Form to obtain a water/sewer availability letter.

Click here for additional forms and process information.

4. How do I request meter installation?

As a property owner or developer, you may request a quote to obtain water services for a parcel, a tract, or a commercial property. Visit our online meter fee quote application to submit and track your request. Once you have submitted your application, Western Water staff will review and process your meter quote request.

5. What is an EDU?

An EDU or “equivalent dwelling unit” is a single-family residential household. It is the unit of measure by which the user is charged for sewer services provided by Western Water. Charges are calculated and billed in accordance with Western Water's approved ordinances. Non-residential facility charges are calculated depending on their expected use.