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  1. Home
  2. Customers
  3. Education
  4. Save Water
  5. Water Reliability
  6. About Us

  1. Home

  2. Customers

    1. E-Notifications
    2. 24-Hour Emergency Information
      1. Report a Leak
      2. Billing Scams and Solicitations
      3. General Emergency Preparedness Tips
      4. Public Safety Power Shutoffs
      5. Winter Storms Preparedness
    3. Billing and Account Management
      1. Pay My Bill
      2. Payment Assistance
      3. How to Read Your Bill
    4. Water Budgets and Rates
      1. Your Water Budget Matters
      2. Residential Water Budgets
      3. Commercial Water Budgets
      4. Water & Sewer Rates
        1. 2021 Rate Adoption FAQs
        2. Find My Power Zone
      5. Standby Charges (Murrieta)
    5. Rebates
    6. New Customer Welcome Packet
    7. Start / Stop Service
    8. Water Quality
    9. Customer Service
      1. Residential Disconnection Policy
      2. How to Read Your Meter
      3. How to turn off your water
      4. Report a Leak
      5. Water Pressure Questions
      6. What's my Power Zone?
      7. Meter Reading
      8. Meter Replacement Program
      9. Report Water Theft
    10. Contact Us
    11. Outreach
    12. Wake Up with Western
    13. Virtual Tour of the Water Journey
    14. Open House 2023
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  3. Education

    1. Art Contest
    2. Distance Learning Resources
    3. For Educators
      1. Lighten Your Load Program
      2. H20 Explorer Badge Program
      3. Water-Related Links
      4. Western's Water Educational Assembly Programs
    4. Fun for Kids
      1. Coloring Book
      2. Word Search
    5. Qualifying Schools
    6. Scholarships & Grants
      1. Lois B. Krieger Water Project Grants for Educators
      2. Lois B. Krieger/WMWD Endowed Scholarship - CSUSB
      3. Charles D. Field/WMWD Endowed Scholarship - UCR
      4. RCCD Scholarship
      5. ACWA Scholarships
    7. Solar Cup
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  4. Save Water

    1. Drought status and water savings
      1. Western's Drought Response Actions
      2. Drought Frequently Asked Questions
      3. Regional and State Response Actions
    2. Customer Support Programs
      1. Rebates
      2. Master Gardener Workshops
    3. Water-wise Landscaping
    4. Information to Help You
    5. Landscape guide books
    6. Water Regulations
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  5. Water Reliability

    1. CA Water Fix
    2. Water Quality
    3. Water Resources
      1. Planning
    4. Water Supply Resources
    5. Watermaster Activities
    6. Well Information
    7. Sustainable Groundwater Management Act
      1. Arlington Basin Groundwater Sustainability Plan
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  6. About Us

    1. History
    2. Board of Directors
      1. Board and Committee Meetings
        1. Agendas & Minutes
        2. Submit Public Comment
        3. Archived Board Meeting Minutes (Pre-2019)
      2. Code Ordinances and Resolutions
      3. Western Redistricting
    3. Mission, Vision, and Values
      1. Aspirations
      2. Strategic Priorities
    4. Management
    5. Government Affairs
      1. Riverside County Water Task Force
      2. Solve the Water Crisis
    6. Departments
      1. Customer Service
      2. Engineering
        1. Development Services
          1. Forms & Processes
          2. Submit Plan Check
          3. Record Drawing Portal
        2. Construction Projects for Bid
        3. Regulatory Compliance
        4. Standard Specifications & Drawings
          1. Commercial Plan Check Package
          2. Developer Handbook
          3. Technical Specifications
      3. Finance
        1. Budgets
        2. Community Facilities District
        3. Financial Policies
        4. Financial Statements
        5. Investment Report
        6. Investor Relations
        7. Unclaimed Monies
        8. Special Districts Financial Transactions Report
        9. Water & Sewer Rates
      4. Human Resources
        1. Job Opportunities
          1. Job Applicant Login
          2. Job Descriptions
          3. Job Interest Card
          4. Promotional Job Opportunities
        2. Compensation
          1. GM Contract
          2. Job Classification and Salary Grades
          3. State Controller - Western Employees
          4. State Controller - Western Board of Directors
        3. Health Benefits
        4. Organizational Chart
        5. Other Benefits
        6. Paid Time Off
        7. Retirement Benefits
        8. MOU / COU
      5. Operations
      6. Outreach
        1. News Room
          1. In The News
            1. Videos
          2. News Releases
          3. Social Media
          4. Media
            1. Media Experts Guide and Speakers Bureau
        2. Social Media
        3. Sponsorship Application Process
        4. Customer Outreach
          1. Media Experts Guide and Speakers Bureau
        5. Events
        6. Subscribe to Western notifications
      7. Purchasing
        1. Bid Posting
        2. Vendor Registration
        3. What It takes to Do Business
      8. Water Quality
        1. Consumer Confidence Report
        2. Hexavalent Chromium-6
        3. Cross Connection / Backflow Prevention
        4. Microbeads
        5. Lead Testing of Water in California Schools
        6. Understanding PFOS and PFOA
          1. PFOS - Additional Resources
        7. Water System Flushing
      9. Water Resources
        1. Gray Water
        2. Recycled Water
          1. Periods of Operation for Recycled Water Sites
          2. Recycled Water Benefits
          3. Think Before You Flush
        3. Wastewater
          1. Inland Empire Brine Line (SARI)
            1. Direct Waste Generator
            2. Indirect Waste Generator
            3. Real Solutions
          2. Wastewater Pretreatment Program
            1. Goals of the Western’s Source Control Program
            2. Dental Amalgam Compliance Program
            3. Fats, Oils, & Grease Program
            4. Sewer System Management Plan
            5. Wastewater Control Ordinance/Discharge Limits
          3. The Problem with Salt
            1. The Solutions
          4. Wastewater Treatment Plants
            1. New Solar Power System
            2. Western Water Recycling Facility (WWRF)
            3. WRCRWA
        4. Water Resources Planning
          1. Supply Plans & Rights
            1. Urban Water Management Plan
              1. Drought Task Force Workshop Schedule
            2. Integrated Regional Water Management Plan
        5. Feasibility Studies
        6. Water Supply Projects
          1. Reliability Projects
          2. Water Supply Information
        7. Watermaster Activities
          1. Watermaster Reports
          2. Western-San Bernardino Annual Reports
          3. Santa Margarita River Annual Reports
          4. Santa Ana Watermaster Reports
        8. Sustainable Groundwater Management Act
          1. Arlington Basin Groundwater Sustainability Plan
            1. Stakeholder Workshops
            2. Subscribe for updates
            3. Public Hearing
    7. Facilities
      1. Arlington Desalter
      2. North Well
      3. Victoria Recharge Basin
      4. Sterling Pump Station Project
        1. Sterling Pump Station FAQs
      5. Chino Desalter
      6. Western Water Recycling Facility
      7. Santa Rosa Regional Resources Authority
      8. WRCRWA
    8. Murrieta Service Area
    9. District Maps
      1. Related Agencies
      2. Retail Agencies
    10. Western Infrastructure Updates
    11. Doing Business
      1. Surplus Property
    12. Employment Opportunities
    13. Press Room
    14. Accountability & Transparency
      1. California Form 801
      2. File a Damage Claim
      3. California Form 806
      4. Catalog of Enterprise Resources
      5. Contracts
      6. Employee Benefits/Compensation
      7. Financial Information
      8. Registration Requirements for all Public Work
      9. Privacy Policy
      10. Public Notices
      11. Public Records Request
      12. Surplus Property
      13. Unclaimed Monies
    15. Contact Us
    16. Frequently Asked Questions
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